Contact Us

To ensure your message is handled by the correct department, please clearly indicate the nature of your enquiry when contacting us, by writing in the comment box clearly your request.

Customer enquiries related to orders, products, or purchasing from our website will be directed to our Customer Support team.

For marketing, partnerships, or promotional proposals, we kindly ask marketers and agencies to be respectful of our time and clearly identify themselves as such. Please note that marketing enquiries submitted under the guise of a customer enquiry will be ignored, comments directly asking to speak to store owner, on the first contact form will also be ignored.

These guidelines help us route your message efficiently and provide timely support where it is genuinely needed.

All emails are reviewed and handled Monday to Friday, 9:00 AM – 5:00 PM (EST). Messages received outside of business hours will be addressed on the next working day.